Privacy Policy

Effective Date: 01/01/2025 
Company Name: North Kent Stays 
Website: www.northkentstays.com/www.northkentstays.co.uk

1. 📋 Information We Collect
When you book a holiday or make an inquiry through our website, we collect the following personal information:

Full name

Email address

Phone number

Booking details (e.g. dates, accommodation preferences)

Payment information (processed securely via our payment provider)

Feedback and reviews you voluntarily provide

2. 🎯 How We Use Your Information
We use your information to:

Process and manage your bookings

Communicate with you about your reservation

Send you relevant offers, promotions, and updates (with your consent)

Request feedback to improve our services

Comply with legal obligations

3. 📬 Marketing and Offers
With your permission, we may use your contact details to send you:

Exclusive holiday deals

Seasonal promotions

Updates about new properties or services

Invitations to provide feedback or participate in surveys

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

4. 🔐 Data Security
We take your privacy seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. 🤝 Sharing Your Information
We do not sell your personal data. We may share your information with:

Trusted service providers (e.g. payment processors, email platforms)

Legal authorities if required by law

6. 🌍 Your Rights
You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing at any time

Lodge a complaint with a data protection authority

7. 📅 Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by law.

8. 📞 Contact Us
If you have any questions about this policy or your data, please contact us at Northkentstays@aol.com